Pet Resort vs. Traditional Boarding Kennel: What’s the Difference?

Jun 2

When you're planning to travel and need reliable care for your dog or cat, you may be deciding between a pet resort and a traditional boarding kennel. While both options provide a place for pets to stay, the experience, care level, and environment can be very different.

This article explains how pet resorts differ from traditional kennels and what pet owners should consider when choosing the best fit for their animal companion.

Environment and Accommodations

One of the key differences between the two is the type of environment offered.

Traditional dog kennels typically consist of rows of cages or concrete runs. These may be adequate for short-term boarding but can be noisy, stressful, and less personalized. In many cases, pets are housed in confined spaces for most of the day, with limited interaction or stimulation.

In contrast, pet resorts are designed for comfort. They offer luxury pet accommodations that feel more like small hotel rooms than kennels. Climate-controlled pet suites, soft bedding, calming lighting, and crate-free boarding options are common. This setup helps reduce stress, especially for pets who are not used to confinement.

The focus at a pet resort is on creating a home-like environment where pets can rest, move freely, and feel secure.

Care and Supervision

Staff-to-pet ratio is another major difference between pet resorts and kennels.

Traditional boarding facilities may have fewer staff members, which means less individual pet attention. In these settings, pets might only be checked on a few times per day. Scheduled feedings and basic care are typically provided, but enrichment and interaction are minimal.

Pet resorts, on the other hand, maintain a higher staff-to-pet ratio to support close monitoring and customized care. Staff are trained to provide personalized pet care, observe behavior, and adjust routines to meet each animal's needs. This level of supervision is particularly important for pets with anxiety, medical conditions, or specific dietary needs.

Overnight pet supervision is common in many pet resorts, providing added peace of mind for owners and safety for pets.

Activity and Enrichment

Daily routines vary greatly between the two options.

In a standard kennel, pets may receive brief potty breaks or playtime once or twice per day. For some animals, this may be enough, but others can become bored or restless due to the lack of stimulation.

Pet resorts offer structured daily pet activity schedules that include play, rest, meals, and enrichment. Dogs often enjoy group play sessions, outdoor walks, and agility games. Cats may have access to climbing towers, toys, and window perches. These enrichment activities for pets help keep them mentally and physically active, reducing stress and promoting positive behavior.

If your pet enjoys socializing or needs regular exercise, a resort setting is likely to be a better fit.

Feeding and Health Support

In traditional boarding settings, kennel boarding services usually include basic feeding routines and water access. While most kennels allow owners to bring their own food, individualized feeding instructions may not always be closely followed, especially during busy seasons.

Pet resorts are more detailed in this area. They provide customized feeding and medication plans based on owner instructions. Staff administer medications, supplements, or special diets with care and attention to detail. Notes are kept on feeding times and consumption levels, ensuring consistency and transparency.

This is particularly important for senior pets, animals on prescription diets, or those with allergies.

Amenities and Optional Services

Amenities are limited in most traditional kennels. While basic shelter and meals are provided, extras such as grooming or social time are rarely included.

Pet resorts offer a range of pet resort amenities and optional services. These may include:

Grooming and spa services such as bathing, nail trimming, or brushing
One-on-one cuddle time or bedtime tuck-ins
Webcam access so owners can check in on their pets
Treat puzzles or interactive toys
Quiet time in designated relaxation zones

These services aim to support the pet’s comfort, hygiene, and emotional well-being during their stay.

Noise Levels and Atmosphere

Noise is often a concern in traditional dog kennels, where multiple animals are kept in close quarters. Barking, whining, and echoing sounds can create a stressful atmosphere, particularly for shy or anxious pets.

In contrast, pet resorts are designed with pet comfort and safety in mind. Acoustic panels, separate wings for cats and dogs, and private suites help reduce noise. Soft music and soothing scents are sometimes used to maintain a calm environment.

This peaceful atmosphere makes a difference in how well pets adjust to being away from home.

Socialization Opportunities

Socialization is rarely structured in traditional boarding. Dogs may see or hear other animals but don’t always have chances for interaction. For pets that enjoy being around others, this can feel isolating.

At a pet resort, pet daycare options are usually included or available as add-ons. Dogs can participate in supervised group play sessions with other well-matched pets, helping them build social skills in a safe setting. Social dogs benefit from these interactions, and shy or younger pets often grow more confident over time.

Cat areas may also include enrichment activities to promote exploration and engagement, without direct interaction with other animals.

Safety and Emergency Protocols

Safety protocols vary by facility. Kennels typically meet minimum safety standards, but staffing, cleaning frequency, and emergency preparedness can differ.

Pet resorts place greater emphasis on cleanliness, secure fencing, and emergency care. Many have on-call veterinarians, behavior monitoring, and staff trained in basic pet first aid. This attention to detail ensures that pets receive prompt care if something goes wrong.

Which One is Right for Your Pet?

Choosing between a traditional boarding kennel and a pet resort depends on your pet’s temperament, needs, and your expectations for care.

A kennel may work well for short stays or for pets that are used to minimal interaction. However, for pets who need routine, mental stimulation, and a quiet environment, a pet resort is often the better choice.

A deeper look at the pet resort experience is covered in what to expect at a pet resort. That article explains how resorts are structured to promote health, comfort, and social engagement during your pet’s stay.

Final Thoughts

While both kennels and pet resorts in Newington, CT, provide basic care and shelter, the level of service and overall environment can be quite different. Facilities like Wagging Tails Pet Resort and Spaw offer premium pet boarding experiences with a greater focus on well-being, structure, and personalized care. From climate-controlled pet suites to supervised playtime, these modern resorts are designed to keep pets safe, engaged, and comfortable while you're away.

By understanding these differences, pet owners can make informed decisions that match their pet’s needs and provide peace of mind during any time apart.